CitATIONS
- References should be cited in the text either in parenthesis, e.g. “Earlier studies (Pearce, 1989) showed…” or using the name as part of a sentence, e.g. “Pearce (1989) states…”.
- For two authors the format is: (Huberman and Miles, 1998).
- For three or more authors: (Dwyer et al., 2000).
- Groups of references should be listed first alphabetically and then chronologically, for example (Crompton, 1979; 1999; Fakeye and Crompton, 1991; Gunn, 1988).
- For quoted material a page number is required, e.g. [Pearce, (1989), p. 22].
- Personal communications such as emails, conversations, letters should be mentioned in the text, e.g. (interview with the James Green, University of Southern California, 12 November 2008) but not in the references.
REFERENCES
Journal articles
Williams, P. and Naumann, E. (2011) ‘Customer satisfaction and business performance: a firm-level analysis’, Journal of Services Marketing, Vol. 25 No.1, pp. 20-32.
Online only
Demers, A. (2009) ‘The war at home: consequences of loving a veteran of the Iraq and Afghan wars.’ The Internet Journal of Mental Health, 6(1) [online] http://www.ispub.com/journal/the_internet_journal_of_mental_health/volume_6_numb er_1_45/article/the-war-at-home-consequences-of-loving-a-veteran-of-the-iraq-and- afghanistan-wars.html (Accessed 15 July 2010).
Books
Smith, A. and Brown, D. (2005) Quantitative Data Analysis with SPSS for Windows, 2nd ed., Routledge, London.
Edited books
Casson, M. et al. (Eds.), (2006) The Oxford Handbook of Entrepreneurship, Oxford University Press, Oxford.
Book chapters
Estrin, S., Meyer, K. E. and Bytchkova, M. (2006) ‘Entrepreneurship in transition economies’, in Casson, M. et al (Eds.), The Oxford Handbook of Entrepreneurship, Oxford University Press, Oxford, pp. 693–725.
Ebooks
Lowry, R. (2009) Concepts and Applications of Inferential Statistics [online]. Vassar College, Poughkeepsie NY. http://faculty.vassar.edu/lowry/intro.html. (Accessed 21 February 2009).
Theses
Godfrey, K. B. (1993) Tourism and Sustainable Development: Towards a Sustainable Framework. Unpublished PhD thesis, Oxford Brookes University, Oxford, United Kingdom.
Government publications
Department of Culture, Media and Sport, and Department of Business, Enterprise and Regulatory Reform. (2009) Digital Britain: the interim report. DCMS and DBERR, London. (Cm 7548). Department of Culture, Media and Sport, and Department of Business, Enterprise and Regulatory Reform (2009). Digital Britain: the interim report [online]. DCMS and DBERR, London. (Cm 7548). http://www.culture.gov.uk/images/publications/digital_britain_interimreportjan09.pdf. (Accessed 1 February 2009)
Conference papers
Unpublished
Vaughan, R., Andriotis, K. and Wilkes, K. (2000) ‘Characteristics of tourism employment: the case of Crete’. Paper Presented at the 7th ATLAS International Conference. NorthSouth: Contrasts and Connections in Global Tourism. 18-21 June 2000. Savonlinna, Finland.
Published
Jackson, C. and Wilkinson, S.J. (2009), ‘An evaluation of the viability of photovoltaics in residential schemes managed by UK registered social landlords’ in COBRA 2009: Proceedings of the RICS Foundation Construction and Building Research Conference, RICS Foundation, London, England, pp. 396-410.
Reports
Printed
Halliday, J. (1995) Assessment of the accuracy of the DTI’s database of the UK wind speeds, Energy Technology Support Unit, ETSU-W-11/00401/REP.
Online
Liu, R and Wassell, I.J. (2008) A novel auto-calibration system for wireless sensor motes. [online] Technical report UCAM-CL-TR-727, Computer Laboratory, Cambridge University, Cambridge. http:// www.cl.cam.ac.uk/techreports/UCAM-CL-TR-727.pdf (Accessed 18 September 2011).
Standards
International Organization for Standardization (2008) ISO 9001:2008: Quality management systems — Requirements. Geneva, ISO.
Online papers, preprints
Chandler , D. (2009) Semiotics for beginners. http://www.aber.ac.uk/media/Documents/S4B/sem02.html (Accessed 26 July 2010).
Blogs
Shah, V. (2011) ‘Capitalism – what comes next?’ Thought Economics [online] 1 September. http://thoughteconomics.blogspot.com/2011/09/capitalism-what-comes- next.html (Accessed 14 September 2011).
Web sites
Apache Jakarta Project. [online] http://jakarta.apache.org/ (Accessed 21 September 2007).